Contact us

 Telephone number:020 8895 6342
 By email: (Monday to Saturday)
 SHELTON STREET COVENT GARDEN 71-75WC2H 9JQ LONDONUK,This is NOT our return address, Just registered address. Do NOT send any parcel to this address or without our Authorisation
 To obtain information about an order or delivery :
 customer service:
 
 In case of failure, difficulty in use or understanding of maintenance status:
 After-sales service:
 

Frequently Asked Questions:
1. Is your company a UK company reseller?
Yes, we are a reseller from the UK
2. Is there a stock?
Usually the stock marked with a green icon is available, but there are exceptions. If the stock is not available, we will refund you within 1 working day

3. Is the product a British version? Is it brand new?
If it is not described as refurbished or RENEW, the product can be guaranteed to be brand new and unused,90% of our products are from the United Kingdom and the European Union, and 10% are from North America. For non-UK versions, our LAWRENCE24 provides a 2-year warranty

4. How long can it be delivered? 

Except for mobile phones and cameras,  or the delivery time for CPU ,hard disk categories is usually 7-12 working days, and delivery for other categories does not exceed 1-3 working days.
5. Do you accept bank transfers?
Yes, you can choose the payment method of bank transfer for the order, and our bank account will be notified in the email
6. If I don’t like it, can I return it?

Of course, but the product must be unused and unopened. We can provide a return guarantee within 30 days. The customer is responsible for the shipping cost. If the product has been opened and used, we do not support direct return, and 15% will be deducted The cost of re-listing, the shipping cost is paid by the customer
7. Why can't I check the logistics track?
Usually 99% of our parcels can receive the shipping reminder in the second working day. Mobile phones,CPU,Graphics card products need to update the logistics number after 3-4 working days. Due to Brexit, we cannot guarantee the accuracy of the logistics time. We will deliver it as soon as possible,If you receive a notification of logistics tracking after 5 working days, please contact our email sales@lawrence24.co.uk, we will feedback the logistics number

8.Is an installment purchase possible? We are adding more payment methods, please wait

9. Can it be shipped outside the UK or internationally? Our products can be sent to the UK and the EU, USA,Austrilia
8. Is it possible to pay in installments?
We are adding more payment methods, please wait
9. Can it be shipped outside the UK, or internationally?
Our products can be delivered in the UK and the EU, but cannot be delivered to other regions and countries

10.What should I do if the order has incurred customs fees?*
The price already includes all import costs, no hidden costs appear

*What is an imported product?
Imported products refer to products that are described as non-UK versions, which usually require a longer delivery time. You do not need to pay any import fees, and the order already includes all the fees

*Why do I choose 3 working days for delivery of my order, and why is there a delay? Usually imported products, the default order for non-UK version is 8-12 working days (4.99 GBP), 10-13 working days (3.45 GBP)

11.

How to choose a model if you want to buy the UK version?
No problem, Unless we have described the non-UK version, usually the products are from UK suppliers

12.

How to disable the camera shutter sound on an iPhone

Apple tries to simulate the experience of a snapshot camera when you take a picture in the Photos app on an iPhone or iPad by issuing a little click sound. Many of us prefer to avoid that sound.

Remarkably, there’s no click on/off switch in the Camera settings! Instead, you have one of three alternatives:

  • Enable Live Photo: If you’re hearing a click, you don’t have this feature turned on, which retains some still images from before and after the point at which you take a pictures, providing some animation—and audio. If the click were on, it would be captured in a Live Photo. You can have Live Photo always on when you launch the Camera by enabling Settings > Camera > Preserve Settings > Live Photo.

  • Mute switch: With the hardware Ring/Silent switch set to Silent, the snapshot sound is disabled. You can flip this switch on and off at will if you prefer to have the click off sometimes and on at others. However, the Silent switch is a system-wide mute, so no iPhone sounds will be made.

  • Set system volume to zero: You can also or instead set your alert sounds volume to zero. If Settings > Sounds & Haptics > Change with Buttons is enabled, you can use the Control Center or the side volume down button. However, if that switch is disabled, you have to separately slide the Ringer and Alerts level to the far left in Settings > Sounds & Haptics

    13.

    How much does the shipping cost?
    Our shipping cost is £4.99 for fast delivery and 3 working days for delivery, (8-12 working days for import orders), and £3.45 for standard delivery, 5 working days for delivery (10-14 working days for import orders)

© Copyright LAWRENCE MALL LTD 2021 All rights reserved. VAT number: GB347240117
lawrence24.co.uk is the business name of LAWRENCE MALL LTD, which is a company registered in England and Wales. Company Number: 12451644

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